1. Overview

Peptgenx (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you access our website and related services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and store the following types of information:

Personal Information

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

This information is collected when you:

  • Create an account

  • Place an order

  • Contact customer support

Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

This data helps us understand how users interact with our Services.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Respond to inquiries

  • Improve website performance, functionality, and security

  • Send promotional or informational communications (if opted in)

  • Maintain business operations and meet legal obligations

4. Sharing of Information

Peptgenx does not sell or rent your personal information.

We may share limited data only when necessary to:

  • Process payments through secure payment providers

  • Fulfill shipments through trusted carriers

  • Comply with legal obligations or enforce our Terms & Conditions

5. Data Security

We implement commercially reasonable safeguards to protect your data, including:

  • 256-bit SSL (Secure Socket Layer) encryption

  • Secure payment processing systems

While we take appropriate measures, no system can guarantee absolute security.

6. Access & Updates

You may review and update your personal information at any time by logging into your account.

It is your responsibility to ensure your information remains accurate and up to date.

7. Cookies & Tracking Technologies

Our Services may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic and usage patterns

  • Improve functionality

You may adjust your browser settings to disable cookies; however, some features of the site may not function properly as a result.

8. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of the Services after updates constitutes acceptance of the revised policy.

9. Contact Information

For questions regarding this Privacy Policy, contact:

Phone: 910-524-9220

Email: support@peptgenx.com

10. Acceptance of Policy

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree, you must discontinue use of the Services immediately.